Posts Tagged ‘Buying & Renovating’

A new rant about builders (not French)

Tuesday, April 27th, 2010

Our house in the BVI has been beset with a bunch of problems for a while now.  I hasten to add that it isn’t ours -we rent it.  We had produced photographic evidence to convince the landlord of the urgent need to address them, before the fabric of the building was seriously damaged.  To Graham’s astonishment she acceded to all of our recommendations and we were given the go-ahead to obtain quotes for all that needed to be done, which we duly did.

The range of costs was mind-boggling and we ended up recommending that she accept the quote proffered by a friend of  ours who has done work for us for years.  She did.  A deposit was obtained and the work commenced.  I was a bit surprised to come home one afternoon and find that the only person working on the house was a (probably) teenage boy who spoke no English.  Still, that was Clyde’s issue, not ours.   It mattered only that the work was done and done well.

Clyde knew that he had 3 weeks in which to rip out the kitchen cabinets and replace them with carpenter-built (as opposed to flat-packed) units.  Those were the three weeks during which we were at Les Terraces over Easter.  We came home to discover that we had neither units nor running water.  A week later we have running water, but few units.  And the wall-mounted unit that we do have is too shallow to accommodate a dinner plate (which I have discovered only this evening  ….. on Saturday night I had to call and ask about the doors for the same unit).  So now we start the misery of trying to make things right here – with a friend.

We should have heeded the old saw of “never do business with friends or family.”  Hopefully we won’t lose the friend.

Challenges.

Tuesday, March 16th, 2010

We’re currently facing several of challenges at Les Terraces.  All of them are equally pressing and require three vital ingredients: time, money and our being there.  None of which are readily available.  They were, in no order of importance,

  • Do some upgrades to internal doors
  • getting our car registered and
  • obtaining quotes/planning permission for the next thing that we want to do to the house.

However, life has a way of prioritising things for you.  These French entry doors are tricky things to say the least.  It took me ages to learn how to use one (and boy do you feel stupid when you can’t unlock your own front door!!).  However, now that I have the knack down it appears that the mechanism itself is knackered!  

Needless to say, we didn’t discover this problem ourselves.  Poor Sara did.  She and Pat were en-route to do something in Bordeaux and decided to stop in on the way through and check the house/mail etc for us.  Sara opened the door, checked the house and then couldn’t close the door.  She tried everything that she could to no avail and then rang us to give us a heads-up that there was a problem and to find out how we’d like her to handle it.  How terrible did I feel?? Awful. Sara and her mother were busy on their way to do something and there they were, stuck because the door couldn’t be locked.  I asked Sara to contact a locksmith for us (I recalled that there is one in Pineuilh and there is a yellow pages on the hall stand).    She promised to call me back and let me know how things went.  I worried, but got on with my day’s work.  After all, what could I possibly do from 4,100 miles away (as the crow flies) other than earn the money required to remedy this latest problem?

The day rolled on and we heard nothing.  I crossed my fingers and hoped that the old saw of “no news is good news” held true.  By the time that I’d left work for the day and still heard nothing I was ready to believe that we’d dodged another bullet.  Sara popped that balloon several days later (when I had really lulled myself into thinking that all was OK) when she emailed to say that the locksmith had been wonderful but that he had diagnosed the problem as an internal mechanism having been broken due to a poor original installation of the door.  He had effected a temporary repair but more serious work was required. 

Worse still (from a guilt point of view) was that these problems cost Sara & Pat a 4-hour delay.  Sara would have called to update us that day, but her cell phone had died on her.  Dinner and a good bottle of wine are clearly the least that we can do to thank Sara for her help and to make up for whatever it was that she and Pat didn’t get to do in Bordeaux that day.  Since they live a 45 minute drive from us maybe lunch will be a better invitation!

Renovation “experts”

Wednesday, October 21st, 2009

A few posts ago I promised some examples of the stellar (sorry, I know that sarcasm is the lowest form of wit) work done for us by our “soi-disant”, self-styled renovation expert.  Well, the time has come …… (excuse the photos not being oriented properly.  I’ll try to fix another time)

More of the plasterwork from the door

We had a door cut into the wall between the first floor bedroom and the first floor landing. The finish is terrible. At the bottom of the door the plaster fell away, so I had to re-do it. I know that a year of cake decorating courses while I was at catering college would one day be useful!

"Finished" plasterwork

"Finished" plasterwork??

Professional quality work here too

Professional quality work here too - the sink was moved into the corner. The green box hides some mangy old pipework (re-routed). The floor had to be raised to allow for the soil pipe from the shower. Why they didn't run these pipes under the floor too is a mystery to me.

Here a cupboard was removed, and a new one built at 90 degrees to it.  Why they didn't finish the wall and fill the floor is beyond me ...

Here a cupboard was removed, and a new one built at 90 degrees to it. Why they didn't finish the wall and fill the floor is beyond me ...And here we have a beautifully installed light fixture .... professionally centred between the beams

So, a small sample of what a dedicated professional can accomplish over a 6-month period and charging an extortionate amount for his services.  Still, I hear that there’s something called the Chambre de Metiers which may require some investigation …..

The Les Terraces Weight-Loss Program!

Tuesday, August 25th, 2009

Having arrived  back at Les Terraces a fortnight ago I find myself (not altogether unhappily) almost 2 kilos lighter than when we touched down at Bordeaux.  This is the third time that this has happened this year, so it can’t be a coincidence!  Sadly, they’re the same 5lbs that I lost in February and again in May.

It is a very expensive program that involves trans-Atlantic airfares and 2-weeks unpaid holiday.  However, you do get to eat and drink what you like.  No restrictions on beer, red wine or Armagnac.  You can also eat 5 times a day if you feel like it.    The down-side is that it involves working like a dog from 8AM to 6PM with an hour off for lunch!

I know that this diet works for others as Graham lost a similar amount in May and again this trip and my step-father (God bless him) told me when I rang to say a very sincere “thank you” that he lost 6lbs in 5 days!!!

However, I am really pleased with what we managed to achieve  …….. no thanks to the so-called, self-styled “renovation expert” who, instead of improving the house, did a pretty good job at screwing it up.  We’ve taken pictures of some of the work done by his “artisans”, which I’ll upload later (when I’ve worked out how).  There have been some mildly funny incidents, such as the person who went to use the recently extended bathroom and couldn’t get out because the the door stuck in the frame.  It took 2 other people to spring her from the loo!

Yet again we’ve painted acres – ok not acres, but it feels like it – of walls.  This time we’ve also sanded down doors that didn’t fit; I’ve learned new skills, such as basic carpentry and plastering.  I’ve also installed my first light fixture.  I realise that this may not be rocket science, but for someone who spends her time driving a desk it’s quite a departure, trust me.

Saturday morning was devoted to cleaning the incredible amounts of dust, dirt  and ground-in plaster (the dastardly D apparently doesn’t know about drop-cloths) from the ground floor and actually putting things in place, putting loose covers on furniture, setting up the home cinema system and so on.  It really felt good to get to that point.  When we’d got everything in the sitting room in place we decided that it was time to reward ourselves with some time off for good behaviour and set off to people-watch during the weekly market from the vantage point of a table at The Globetrotter.

All that remains to be done now (for this year) is install some additional shelving in a kitchen and paint all of the hallways and apartment doors.  I hope.

Perhaps next week we can relax, enjoy our home and our guests and try not to regain the weight that we’ve lost in the so doing.

Once more into the breach ………..

Saturday, August 8th, 2009

Yeah!  We’re on our way back to France!!!  And two weeks earlier than we had originally planned to.  Because once again the bloody builder has screwed things up (see my “going loco” post).  So here in Tortola we’re trying hard to ensure that we have done all that we can to cover the needs of our clients while we’re away (I’ve some business plans to write and a web site to create for some friends), preparing the house for hurricane season and so on.

Thanks to the unreliability of our inter-island airline service we have to leave home at 5 on Tuesday morning to catch a 7AM flight to Sint Maarten in order that we can make our 15:55 Air France flight to Paris.  We’d like to be able to trust the carrier, known locally as Leave Island Any Time or Luggage In Another Terminal, to have the 1PM flight running on time, but we can’t.  That’s another story.

We’re back to making lists, and lists of lists, and so on.  Prioritising jobs etc.  Fortunately for us my step-father, who is a master plumber, has agreed to take a couple of days off work in order to help us with finishing the so-called finished job.  Gordon’s snagging list appears to indicate that most of what has to be done is cosmetic – removing plaster from beams and wood floors, fine-sanding and finishing the patches in plasterboard walls, boxing in exposed pipes and, once again, applying gallons of paint.  However, I’m sure that there is more that we will only discover after we get to the house.

In the meantime we’re fielding threats from the builder.  We didn’t think that he was particularly bright – he’s either dyslexic or functionally illiterate to start with – but his decision to leave a message on our voicemail in which he threatens to use the key that he has for the house (obtained from Gordon on the grounds that he had some light-switch covers to replace) to remove our property was truly stunning in its stupidity.  Needless to say, this has been replayed to Gordon and saved for posterity.  At this rate I believe that we will be seeing him in court.

That lovely message prompted a swift call to the property managers asking that the locks for the front door to the house be changed immediately.  Thank you, Suzanne, for organising that as it gave us some peace of mind.

Oh well, never a dull moment!  So, this time next week I’ll be back to removing paint from my fingernails before making supper.  Don’t tell anyone, but I quite enjoy it!

Surprises

Sunday, July 26th, 2009

As many people have said, and we all know from personal experience, life is full of surprises.  Some good, some bad. It seems to me that when you venture away from dealing in your mother tongue the incidence of surprises increases exponentially.  Inevitably somethings are lost in translation, while other unexpected events occur as a result of cultural differences.  And then there are the honest-to-God surprises that you encounter.  We’ve had more than a few in the last year.  The biggest one for me came as I sat in the Notaire’s office going over everything prior to closing on the house.

We have been exceptionally lucky in that the Notaire that Jean-Pierre  (our immobilier) uses for property transactions has a delightful assistant who speaks fluent English.  She “held my hand” as we lead up to the formalisation of the Compromis*, explaining each step of the process and clarifying sections of the document that were as clear as mud, even after I’d run them through a translation service.  There were many times when, as we spoke on the phone, I imagined her shaking her head in disbelief at my ignorance and failure to have done my homework before we embarked on the venture of buying a home in France.
So, shortly after having arrived in France for the closing I had an appointment to see Catherine in order that she could explain what remained of the legal process.  I bemoaned the delays that had resulted from the mortgage company’s failure to courier their contract to me for 5 days…… I’ll tell you about that process in another post.  However, we had used the time well, getting our bearings, sourcing some of the items that we would need for the house and taking the opportunity to visit some of the area’s prime tourist attractions out-of-season.
As Catherine opened my file she looked across the desk and said to me, “Well, I only received written notice from the Mairie that they have elected not to pre-empt the sale this morning, and we couldn’t have done the closing with out that.”  I was, to use a less than lady-like expression, gob-smacked.
“What do you mean?  I’ve never heard anything about anyone being able to pre-empt the sale,”   I spluttered.
Eyes wide, Catherine explained that as the house is in an historic district and we are not French the Mairie reserved the right to buy the house from the current owner instead of us.  I have no problems at all with the concept – in fact I could readily support such a policy – this saves the French patrimony for the French, instead of allowing it to fall piecemeal into the hands of foreigners.  What was mind-blowing was that no-one had told us that before I bought airline tickets and booked accommodation for the closing.
Can you imagine what might have happened under other circumstances, such as the Mairie actually deciding that they were going to buy the house?  I am, 6 months later, still rendered dumbstruck when I think about it.
*Compromis: agreement to buy.

Going Loco (fou, fol, folle)

Tuesday, July 21st, 2009

I want to tear my hair out, rant, rave, pound the walls.  You name it.  The bloody builder has struck again and I, stupidly, fell for it.  He said that he’d finished.  Finally and only 2.5 times his original quote and 4 months late.  Can someone please tell me a good building/renovation story?  Can it really be that all builders are totally lacking in integrity?????  Sorry, I’m ranting.

It’s just that the builder and I clearly have very different ideas of what the word “finished” actually means.  In my mind it means that he has completed every single item on the list I sent him in my email in March.  Apparently, he thinks that he has finished because he’s done everything that he intended to, which didn’t include cleaning up after himself and his work crew.  They left us with a blocked toilet and plaster stuck to the floorboards.  The work of making good the numerous holes that they cut in the plasterboard throughout the house has apparently been left rough with screw heads sticking through the plaster and the walls unpainted.  The terracotta tiles that were removed in order that a new shower could be installed haven’t been replaced.  And he calls this finished????????? The door to the bathroom  fits so snugly that it took 3 people to release someone trapped on the inside. A new cupboard that was supposed to have been made from tongue-and-groove was made from plasterboard instead and the door to it has been installed without a handle and requires the ingenuity of 2 people and  some considerable strength to open.

The reaction of the professional cleaning crew that went in to do a post-renovation spring clean has been one of horror.  This has been reflected by the satellite TV man and the lad who went in to give me a quote for finishing the painting.  I want to rip this man limb-from-limb, pillory him.  But I can’t.  So I find myself seething with frustration.  It keeps me awake at 3 in the morning.  I can’t conceive of anyone being such a fraud and so lacking in professional integrity.  Sorry.  I’m ranting again.

I know that all of this is character-building stuff and that it will provide yet more fodder for the book I keep thinking I’ll write (one of these days).  However, right now my sense of humour, and bank account, is seriously depleted.  We now don’t stand a snowball’s chance in hell of having any renters into the house this summer so we’ve lost a lot of potential rental income.

Still, I’m a glass-half-full person.  The bright side is that Graham and I have been discussing how best to deal with making sure that the  house is really finished before our first guests arrive to stay on 1st September.  And we’ve decided that one of us will just have to leave the BVI early.  Given the heat and humidity of hurricane season and the ravenous mosquitoes that we are currently enduring I have to confess that this is hardly a hardship.  Although it is an expense, as all of our tickets had already been booked and, as you know, making changes doesn’t come cheap.

So, having discussed everything over the weekend and received the snagging list from Gordon (God bless him) I changed all of my reservations, called my stepfather and wailed “heeeeeelp” (he agreed to take a couple of days off work and fly down to join me) and told Mo that I would be leaving early.

Graham has just arrived at home and told me that he thinks that there’s no point in him staying here for a couple of extra weeks alone, so he’s going to come too.  Now my glass is full!